FAQ
Plain answers before anyone books anything.
These are the questions that come up in most first calls with Chiefs of Schools, answered the way they get answered on the phone. If you lead a multi-campus network, start with cultural tension consulting for charter network Chiefs of Schools.
[what is the question underneath the question?]
20minutes, no charge
The fit call is spent on your building rather than on the offer, and Andre takes it himself.
- What does a school culture consultant actually do here?
- We read the conflict before we train anyone. That means interviews with staff, leadership, and families, two days on site, and a written account of the expectations operating underneath the pattern you keep handling. Training only follows once the reading is accurate.
- Why start with a diagnostic instead of professional development?
- Most recurring conflict is not a skills gap. It is a disagreement about responsibility, authority, or what family partnership means, and nobody has said it out loud. A workshop delivered on top of that makes sense in the room and changes little in the building.
- We keep having the same parent and teacher conflict at multiple campuses. Is that what this is for?
- Yes. When the same dispute arrives from different campuses with different people, the cause is usually organizational rather than personal. The network pattern check and the Cultural Tension Read are both built for that situation.
- How long does an engagement take?
- The Cultural Tension Read runs three to four weeks, including two days on site and a leadership session. The Two Days is an intensive on consecutive days. Reinforcement runs across a term with 30- and 90-day check-ins.
- What do we keep at the end?
- A written reading of the pattern, a protocol card your staff can use, a session record, three named commitments, and a named owner for each next step.
- What does it cost?
- Fees depend on the number of campuses, how many people are interviewed, and travel. Fees are quoted after a 20-minute fit call so the number matches the scope.
- Who do you work with?
- Charter management organizations, single-site charter and public schools, districts, and family-serving nonprofits. The common thread is leaders carrying relationship problems that rarely appear in formal reports.
- Is this therapy or restorative justice?
- Neither. This is facilitation, professional development, and consulting. It is not psychotherapy, clinical treatment, or licensed mental-health care.
- How do we start?
- A 20-minute fit call. You describe the pattern, we say plainly whether a reading would help, and you leave with something useful either way.
Solid rules mark answers drawn from engagements that have run. Nothing here is projected.
Answers reflect how engagements have actually run, not how they are marketed.
How a building gets readStill deciding whether it applies to your building?
Twenty minutes is usually enough to tell.
Open Mind · Open Heart
If the answer you needed is not here, ask it on the call.
Andre joins every call himself.
Case study
See what a reading looks like in practice.
A real account from inside a public charter organization, including the 10-minute Cultural Tension Read you can use with your own team.
Charter school leadership case study. Seven pages.
